Tuesday, September 10, 2019

RDA - Health Check / Validation Engine Guide (Doc ID 250262.1)

APPLIES TO:

Oracle Database - Enterprise Edition - Version 9.2.0.8 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

MAIN CONTENT


RDA - HCVE Users' Guide and Available Rule Sets

RDA - HCVE USERS' GUIDE AND AVAILABLE RULE SETS

RDA Documentation Links

In This Document

HCVE Overview

Note: Please carefully review installation and execution instructions below. Prior standalone HCVE engine and rulesets is no longer available, the latest Health Check Validation Ruleset have now become part of RDA (Remote Diagnostic Agent) framework.
The HCVE rule engine is a tool that runs inside Remote Diagnostic Agent Framework.

Functional Overview

The purpose of HCVE is to provide a generic engine to execute assessment checks for customers and on the Oracle server side environment using very abstract rules provided by the product experts. These abstract rules are visible to the global support community and customers via our knowledge content repository. The methodology is patterned after work related to ANSI organization.
The Validation rules engine was built for the following reasons:
  • Develop and deploy solutions in short period of time
  • Provide the ability to gather environmental and system trace and configuration data based on the outcome of conditional validation tests.
  • Develop an architecture where support services derived rules can be easily managed and extended under a common framework.
  • Provide built-in self dependencies for all Rules and Rule sets (for example, prologue header information related to required input and output.)
  • Develop a re-usable macro finite state language API that can be used in assessment testing frameworks.

HCVE Rule sets

There is currently a limited number of rule sets / tests available covering following Supported Oracle products. The full collection of the most recent rule sets are are part of the RDA package which can be downloaded from here, see below on how to run HCVE from within RDA.

Available Rule Sets

 APPSAebs11510_aix  Oracle E-Business Suite Release 11i (11.5.10) Preinstall (AIX)
 APPSAebs11510_hp  Oracle E-Business Suite Release 11i (11.5.10) Preinstall (HP-UX)
 APPSAebs11510_lin  Oracle E-Business Suite Release 11i (11.5.10) Preinstall (Linux x86 and x86_64)
 APPSAebs11510_sol  Oracle E-Business Suite Release 11i (11.5.10) Preinstall (Solaris)
 APPSAebs1211_aix  Oracle E-Business Suite Release 12 (12.1.1) Preinstall (AIX)
 APPSAebs1211_hp  Oracle E-Business Suite Release 12 (12.1.1) Preinstall (HP-UX)
 APPSAebs1211_lin  Oracle E-Business Suite Release 12 (12.1.1) Preinstall (Linux x86 and x86_64)
 APPSAebs1211_sol  Oracle E-Business Suite Release 12 (12.1.1) Preinstall (Solaris)
 APPSAebs122_aix  Oracle E-Business Suite Release 12 (12.2.0) Preinstall (AIX)
 APPSAebs122_hp  Oracle E-Business Suite Release 12 (12.2.0) Preinstall (HP-UX)
 APPSAebs122_lin  Oracle E-Business Suite Release 12 (12.2.0) Preinstall (Linux x86_64)
 APPSAebs122_sol  Oracle E-Business Suite Release 12 (12.2.0) Preinstall (Solaris)
 CGBUAncc001_sol  Network Charging and Control Preinstallation (Solaris)
 CGBUPncc44db_gen  Network Charging and Control Database Post Installation (Generic)
 CGBUPncc44os_sol  Network Charging and Control 4.4 and later System Post Installation (Solaris)
 EMAoem121_aix  Oracle Enterprise Manager Cloud Control PreInstall Check: Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) AIX
 EMAoem121_hp  Oracle Enterprise Manager Cloud Control PreInstall Check: Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) HP-UX
 EMAoem121_lin  Oracle Enterprise Manager Cloud Control PreInstall Check: Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) Linux
 EMAoem121_sol  Oracle Enterprise Manager Cloud Control PreInstall Check: Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) Solaris
 EMAoem121_win  Oracle Enterprise Manager Cloud Control PreInstall Check: Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) Windows
 EMPagt121_gen  Oracle Enterprise Manager Agent 12c Post Installation (Generic)
 EMPoms121_gen  Oracle Management Server 12c Post Installation (Generic)
 DBAdb10r1_aix  Oracle Database 10g R1 (10.1.0) Preinstall (AIX)
 DBAdb10r1_hp  Oracle Database 10g R1 (10.1.0) Preinstall (HP-UX)
 DBAdb10r1_lin  Oracle Database 10g R1 (10.1.0) Preinstall (Linux)
 DBAdb10r1_mac  Oracle Database 10g R1 (10.1.0) Preinstall (Mac OS X)
 DBAdb10r1_osf  Oracle Database 10g R1 (10.1.0) Preinstall (DEC_OSF)
 DBAdb10r1_sol  Oracle Database 10g R1 (10.1.0) Preinstall (Solaris)
 DBAdb10r2_aix  Oracle Database 10g R2 (10.2.0) Preinstall (AIX)
 DBAdb10r2_hp  Oracle Database 10g R2 (10.2.0) Preinstall (HP-UX)
 DBAdb10r2_lin  Oracle Database 10g R2 (10.2.0) Preinstall (Linux)
 DBAdb10r2_sol  Oracle Database 10g R2 (10.2.0) Preinstall (Solaris)
 DBAdb11r1_aix  Oracle Database 11g R1 (11.1.0) Preinstall (AIX)
 DBAdb11r1_hp  Oracle Database 11g R1 (11.1.0) Preinstall (HP-UX)
 DBAdb11r1_lin  Oracle Database 11g R1 (11.1) Preinstall (Linux)
 DBAdb11r1_sol  Oracle Database 11g R1 (11.1.0) Preinstall (Solaris)
 DBAdb11r2_aix  Oracle Database 11g R2 (11.2.0) Preinstall (AIX)
 DBAdb11r2_hp  Oracle Database 11g R2 (11.2.0) Preinstall (HP-UX)
 DBAdb11r2_lin  Oracle Database 11g R2 (11.2.0) Preinstall (Linux)
 DBAdb11r2_sol  Oracle Database 11g R2 (11.2.0) Preinstall (Solaris)
 DBAdb11r2_win  Oracle Database 11g R2 (11.2.0) Preinstall (Windows)
 DBAdb12r1_aix  Oracle Database 12c R1 (12.1.0) Preinstallation (AIX)
 DBAdb12r1_hp  Oracle Database 12c R1 (12.1.0) Preinstallation (HP-UX)
 DBAdb12r1_lin  Oracle Database 12c R1 (12.1.0) Preinstallation (Linux)
 DBAdb12r1_sol  Oracle Database 12c R1 (12.1.0) Preinstallation (Solaris)
 DBAdb12r1_win  Oracle Database 12c R1 (12.1.0) Preinstallation (Windows)
 DBAdb12r2_aix  Oracle Database 12c R2 (12.2.0) Preinstallation (AIX)
 DBAdb12r2_hp  Oracle Database 12c R2 (12.2.0) Preinstallation (HP-UX)
 DBAdb12r2_lin  Oracle Database 12c R2 (12.2.0) Preinstallation (Linux)
 DBAdb12r2_sol  Oracle Database 12c R2 (12.2.0) Preinstallation (Solaris)
 DBAdb12r2_win  Oracle Database 12c R2 (12.2.0) Preinstallation (Windows)
 DBAdb18c_aix  Oracle Database 18c Preinstallation (AIX)
 DBAdb18c_hp  Oracle Database 18c Preinstallation (HP-UX)
 DBAdb18c_lin  Oracle Database 18c Preinstallation (Linux)
 DBAdb18c_sol  Oracle Database 18c Preinstallation (Solaris)
 DBAdb18c_win  Oracle Database 18c Preinstallation (Windows)
 DBAdb19c_aix  Oracle Database 19c Preinstallation (AIX)
 DBAdb19c_hp  Oracle Database 19c Preinstallation (HP-UX)
 DBAdb19c_lin  Oracle Database 19c Preinstallation (Linux)
 DBAdb19c_sol  Oracle Database 19c Preinstallation (Solaris)
 DBPdg_gen  Data Guard Postinstall (Generic)
 DBPrac_lin  RAC 10G DB and OS Best Practices (Linux)
 OFMAiam1112_aix  Oracle Identity and Access Management PreInstall Check: Oracle Identity and Access Management 11g Release 2 (11.1.2) AIX
 OFMAiam1112_hp  Oracle Identity and Access Management PreInstall Check: Oracle Identity and Access Management 11g Release 2 (11.1.2) HP-UX
 OFMAiam1112_lin  Oracle Identity and Access Management PreInstall Check: Oracle Identity and Access Management 11g Release 2 (11.1.2) Linux
 OFMAiam1112_sol  Oracle Identity and Access Management PreInstall Check: Oracle Identity and Access Management 11g Release 2 (11.1.2) Solaris
 OFMAiam1112_win  Oracle Identity and Access Management PreInstall Check: Oracle Identity and Access Management 11g Release 2 (11.1.2) Windows
 OFMAjdev1112_lin  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 11g Release 2 (11.1.2.4) Linux
 OFMAjdev1112_mac  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 11g Release 2 (11.1.2.4) Mac OS X
 OFMAjdev1112_win  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 11g Release 2 (11.1.2.4) Windows
 OFMAjdev1213_lin  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 12c (12.1.3) Linux
 OFMAjdev1213_mac  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 12c (12.1.3) Mac OS X
 OFMAjdev1213_win  Oracle JDeveloper PreInstall Check: Oracle JDeveloper 12c (12.1.3) Windows
 OFMAoas0904_aix  OAS PreInstall Check: Application Server 10g R1 (9.0.4) AIX
 OFMAoas0904_hp  OAS PreInstall Check: Application Server 10g R1 (9.0.4) HP-UX
 OFMAoas0904_lin  OAS PreInstall Check: Application Server 10g R1 (9.0.4) Linux
 OFMAoas0904_sol  OAS PreInstall Check: Application Server 10g R1 (9.0.4) Solaris
 OFMAoas1012_hp  OAS PreInstall Check: Application Server 10g R2 (10.1.2) HP-UX
 OFMAoas1012_lin  OAS PreInstall Check: Application Server 10g R2 (10.1.2) Linux
 OFMAoas1012_sol  OAS PreInstall Check: Application Server 10g R2 (10.1.2) Solaris
 OFMAoas1013_lin  OAS PreInstall Check: Application Server 10g R3 (10.1.3) Linux
 OFMAofm1111_aix  OFM PreInstall Check: Oracle Fusion Middleware 11g R1 (11.1.1) AIX
 OFMAofm1111_hp  OFM PreInstall Check: Oracle Fusion Middleware 11g R1 (11.1.1) HP-UX
 OFMAofm1111_lin  OFM PreInstall Check: Oracle Fusion Middleware 11g R1 (11.1.1) Linux
 OFMAofm1111_sol  OFM PreInstall Check: Oracle Fusion Middleware 11g R1 (11.1.1) Solaris
 OFMAofm1111_win  OFM PreInstall Check: Oracle Fusion Middleware 11g R1 (11.1.1) Windows
 OFMAofm1213_aix  OFM PreInstall Check: Oracle Fusion Middleware 12c (12.1.3) AIX
 OFMAofm1213_hp  OFM PreInstall Check: Oracle Fusion Middleware 12c (12.1.3) HP-UX
 OFMAofm1213_lin  OFM PreInstall Check: Oracle Fusion Middleware 12c (12.1.3) Linux
 OFMAofm1213_sol  OFM PreInstall Check: Oracle Fusion Middleware 12c (12.1.3) Solaris
 OFMAofm1213_win  OFM PreInstall Check: Oracle Fusion Middleware 12c (12.1.3) Windows
 OFMAofm12213_aixOFM PreInstall Check: Oracle Fusion Middleware 12c (12.2.1.3) AIX
 OFMAofm12213_hpOFM PreInstall Check: Oracle Fusion Middleware 12c (12.2.1.3) HP-UX
 OFMAofm12213_linOFM PreInstall Check: Oracle Fusion Middleware 12c (12.2.1.3) Linux
 OFMAofm12213_solOFM PreInstall Check: Oracle Fusion Middleware 12c (12.2.1.3) Solaris
 OFMAofm12213_winOFM PreInstall Check: Oracle Fusion Middleware 12c (12.2.1.3) Windows
 OFMAofr1112_aix  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g Release 2 (11.1.2) AIX
 OFMAofr1112_hp  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g Release 2 (11.1.2) HP-UX
 OFMAofr1112_lin  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g Release 2 (11.1.2) Linux
 OFMAofr1112_sol  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g Release 2 (11.1.2) Solaris
 OFMAofr1112_win  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g Release 2 (11.1.2) Windows
 OFMAoim1014_aix  IDM PreInstall Check: Identity Management 10g (10.1.4) AIX
 OFMAoim1014_hp  IDM PreInstall Check: Identity Management 10g (10.1.4) HP-UX
 OFMAoim1014_lin  IDM PreInstall Check: Identity Management 10g (10.1.4) Linux
 OFMAoim1014_sol  IDM PreInstall Check: Identity Management 10g (10.1.4) Solaris
 OFMApda_gen  Portal PreInstall Check: Oracle Portal Generic
 OFMPfrm11_gen  Oracle Forms 11g Post Installation (Generic)
 OFMPoc4j_gen  OC4J PostInstall Check: Oracle Containers for J2EE 10g (10.1.x) Generic
 OFMPosb111_gen  OSB PostInstall Check: Service Bus 11g and Later Generic
 OFMPpda_gen  Portal PostInstall Check: Oracle Portal Generic
 OFMPsoa11_gen  SOA PostInstall Check: Service-Oriented Architecture 11g and Later Generic
 OFMPwls10_gen  WLS PostInstall Check: WebLogic Server 11g (10.3.x) Generic
 OFMPwls12_gen  WLS PostInstall Check: WebLogic Server 12c (12.x) Generic
 BIAbi1111_gen  BIEE PreInstall Check: Business Intelligence Enterprise Edition 11g (11.1.1) Generic
 BIAepm1112c_win  EPM PreInstall Check: Enterprise Performance Management Client (11.1.2) Windows
 BIAepm1112s_gen  EPM PreInstall Check: Enterprise Performance Management Server (11.1.2) Generic
Additional new Oracle products will be supported in future releases. We are constantly enhancing and refining HCVE/RDA, so make sure you have the latest version!

Download

The first step in order to utilize is the HCVE framework is to download the latest version of Remote Diagnostic Agent from Knowledge Article 314422.1.

Installation Instructions

Instructions for Installing RDA - UNIX type operating systems

  1. Choose or create a directory/area that will be used exclusively for RDA on your Unix server. Make sure you have ample space for RDA output (~150MB) in that location you have chosen. It does not matter where you create this directory or what it is named, but it should be owned by the same user that will run RDA. Do notuse a directory that contains an older version of RDA unless you have deleted the older version of RDA first; if need be prior setup files can be reused.
    Note: Each rda package (.zip, .tar, and .tar.gz) will create a directory named " rda" containing all files for you when you extract it.
  2. FTP the downloaded rda.tarrda.tar.gz, or rda.zip file to your Unix server in binary mode and place it in the directory chosen in step 1.
  3. Extract the tar or .tar.gz archive contents into a new directory (don't create a directory called "rda"), preserving the directory structure of the archive. Do not extract into a directory that contains an older RDA version.Example:
    tar xvf rda.tar
    or
    gunzip rda.tar.gz
    tar xvf rda.tar
    or
    unzip rda.zip
    Note: Each rda package (.zip, .tar, and .tar.gz) will create a directory named " rda" containing all files for you when you extract it.
  4. Make sure the RDA command (rda.sh and rda.pl, noted as <rda> from now on) is executable. To verify, enter the following command:chmod +x <rda>
  5. Note: Do not extract the contents of the RDA archive (rda.tar and rda.tar.gz) on a Windows client first. If you do, you will have to remove the ^M characters from the end of each line in all of the shell scripts in order for them to run. You can verify the RDA installation using the following command:
    <rda> -cv


Instructions for Installing RDA - Microsoft Windows based operating systems

  1. Choose or create a directory/area that will be used exclusively for RDA on your server. Make sure you have ample space for RDA output (~150MB) in that location you have chosen. It does not matter where you create this directory or what it is named, but it should be owned by the same user that will run RDA. Do not use a directory that contains an older version of RDA unless you have deleted the older version of RDA first; if need be prior setup files can be reused.
  2. FTP the downloaded rda.zip file to your Windows server in binary mode and place it in the directory chosen in step 1.
  3. Extract the .zip archive contents into a new directory (don't create a directory called "rda"), preserving the directory structure of the archive. Do not extract into a directory that contains an older RDA version.Example:
    unzip *.zip
    Note: Each rda package (.zip) will create a directory named " rda" containing all files for you when you extract it.

Running HCVE from the RDA framework

Note: It is impossible to tell how long HCVE will take to execute, as it depends on many variables, such as system activity, the options chosen, network settings, etc. On an average system, HCVE rule set should takes just a few minutes to run. Most scripts are designed to stop if for some reason they cannot complete within 30 seconds, (for example, the lsnrctl status command will stop if the listener is hung.) It is not unusual for HCVE rules to take 15 minutes or more on a very busy server.

Instructions for UNIX type operating systems:

  1. Before you begin: Log on as the UNIX user that will own the Oracle installation. On some operating systems, this user will not have the necessary permissions to run all of the commands and utilities called by RDA (e.g. sar, top, vmstat, etc). If you are running RDA to assist in resolving a tar, the analyst will most likely need the information pertaining to the Oracle owner.
    Note: If you use su to connect to root or a privileged user, do not use "su -" as the minus resets the environment.
  2. Select the RDA command line script that you will be using, either:
    rda.sh Use this command if Perl is not available.
    rda.pl Use the following command to verify Perl is installed and available in the path:
    perl -V
    Inspect the command output, checking that '.' (i.e. the current directory) is present in @INC section.
    Note: The RDA command you selected above is represented as <rda> in the rest of this procedure. Therefore substitute rda.sh, rda.pl, or perl rda.pl
    in place of <rda>.
  3. The data collection requires an initial setup to determine which information should be collected. Enter the following command to initiate the set up:<rda> -T hcve
    Including the dot ensures that RDA is executed from the local directory.
  4. At this point, you should see a list of HCVE rules sets that are available for your operating system, just select the test you want to perform. For Example, for a Linux x86 operating system you would see:
     
    [test]$ perl rda.pl -T hcve
    Processing HCVE tests ...
    Available Pre-Installation Rule Sets:
       1.  Oracle Database 10g R1 (10.1.0) Preinstall (Linux)
       2.  Oracle Database 10g R2 (10.2.0) Preinstall (Linux)
       3.  Oracle Database 11g R1 (11.1) Preinstall (Linux)
       4.  Oracle Database 11g R2 (11.2.0) Preinstall (Linux)
       5.  Oracle Database 12c R1 (12.1.0) Preinstallation (Linux)
       6.  OAS PreInstall Check: Application Server 10g R2 (10.1.2) Linux
       7.  OAS PreInstall Check: Application Server 10g R3 (10.1.3) Linux
       8.  FMW PreInstall Check: Fusion Middleware 11g R1 (11.1.1) Linux
       9.  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g
           Release 2 (11.1.2) Linux
      10.  Portal PreInstall Check: Oracle Portal Generic
      11.  IDM PreInstall Check: Identity Management 10g (10.1.4) Linux
      12.  BIEE PreInstall Check: Business Intelligence Enterprise Edition 11g
           (11.1.1) Generic
      13.  EPM PreInstall Check: Enterprise Performance Management Server (11.1.2)
           Generic
      14.  Oracle E-Business Suite Release 11i (11.5.10) Preinstall (Linux x86 and
           x86_64)
      15.  Oracle E-Business Suite Release 12 (12.1.1) Preinstall (Linux x86 and
           x86_64)
      16.  Oracle E-Business Suite Release 12 (12.2.0) Preinstall (Linux x86_64)
    
    Available Post-Installation Rule Sets:
      17.  RAC 10G DB and OS Best Practices (Linux)
      18.  Data Guard Postinstall (Generic)
      19.  WLS PostInstall Check: WebLogic Server 11g (10.3.x) Generic
      20.  WLS PostInstall Check: WebLogic Server 12c (12.x) Generic
      21.  Portal PostInstall Check: Oracle Portal Generic
      22.  OC4J PostInstall Check: Oracle Containers for J2EE 10g (10.1.x) Generic
      23.  SOA PostInstall Check: Service-Oriented Architecture 11g and Later
           Generic
      24.  OSB PostInstall Check: Service Bus 11g and Later Generic
      25.  Oracle Forms 11g Post Installation (Generic)
      26.  Network Charging and Control Database Post Installation (Generic)
    
    Enter the HCVE rule set number or 0 to cancel the test
    Hit "Return" to accept the default (0)
    >
    
    
    
  5. Once you select a test the step above you will see the test results on the screen. The test results are also written to a HTML file that is located in the RDA output directory. You can review the test results by using a Web Browser to open the following file located in:
     
    Test "Oracle Database 10g R1 (10.1.0) Preinstall (Linux)" executed at 09-Jun-2014 13:36:28
    
    Test Results
    ~~~~~~~~~~~~
    
    ID     NAME                 RESULT  VALUE
    ====== ==================== ======= ==========================================
    A00010 OS Certified?        PASSED  Adequate
    A00020 User in ``/etc/passw PASSED  userOK
    A00030 Group in ``/etc/grou PASSED  GroupOK
    A00040 Enter ORACLE_HOME    RECORD  /u01/app/oracle/product/11.2.0/dbhome_2
    A00050 ORACLE_HOME Valid?   PASSED  OHexists
    A00060 O_H Permissions OK?  PASSED  CorrectPerms
    A00070 Umask Set to 022?    PASSED  UmaskOK
    A00080 LDLIBRARYPATH Unset? PASSED  UnSet
    A00100 Other O_Hs in PATH?  FAILED  OratabEntryInPath
    A00110 oraInventory Permiss PASSED  oraInventoryOK
    A00120 Temp Adequate?       PASSED  TempSpaceOK
    A00130 Swap (in MB)         RECORD  3775
    A00140 RAM (in MB)          PASSED  3540
    A00150 Swap OK?             PASSED  SwapOK
    A00160 Disk Space OK?       PASSED  DiskSpaceOK
    A00170 Kernel Parameters OK PASSED  KernelOK
    A00180 Got Software Tools?  PASSED  ld_nm_ar_make_found
    A00190 ulimits OK?          FAILED  MaxLockMemTooSmall
    A00200 OL4 RPMs OK?         FAILED  [openmotif21 2.1.30-11.0.1.RHEL4.6] f...
    A00203 RHEL21 RPMs OK?      SKIPPED NotRedHat
    A00204 RHEL3 RPMs OK?       SKIPPED NotRedHat
    A00205 RHEL4 RPMs OK?       SKIPPED NotRedHat
    A00208 SLES8 RPMs OK?       SKIPPED NotSuSE
    A00209 SLES9 RPMs OK?       SKIPPED NotSuSE
    A00212 Patch 3006854 Instal SKIPPED NotRequired
    A00213 LD_ASSUME_KERNEL Set SKIPPED NotRedHat
    A00214 ip_local_port_range  PASSED  RangeOK
    A00220 Tainted Kernel?      PASSED  NotVerifiable
    A00230 Other OUI Up?        PASSED  NoOtherOUI
    Result file: output/collect/DB_HCVE_A_DB10R1_lin_res.htm
    
    
    
    Result file: output/collect/DB_HCVE_A_DB10R1_lin_res.htm
  6. If the HCVE test was generated to assist in resolving a Service Request, send the report to Oracle Support by uploading the file via My Oracle Support. If FTP'ing the file, please be sure to FTP in BINARY format. Do not rename the file, as the file name helps Oracle Support quickly identify that RDA output is attached to the service request.

Instructions for Microsoft Windows based operating systems

  • ==================================================================
  1. Select the RDA command line to confirm RDA is configured correctly:rda.cmd -cv
    checks for issues and the results should be "No issues found".
  2. The data collection requires an initial setup to determine which information should be collected. Enter the following command to initiate the set up:rda.cmd -T hcve
    Including the dot ensures that RDA is executed from the local directory.
  3. At this point, you should see a list of HCVE rules sets that are available for your operating system, just select the test you want to perform. For Example, for a MS Windows operating system you would see:
     
    D:\RDA-Downloads\rda_ocm_win_x86-110225\rda>rda.cmd -T hcve
    Processing HCVE tests ...
    Available Pre-Installation Rule Sets:
       1.  Oracle Database 11g R2 (11.2.0) Preinstall (Windows)
       2.  Oracle Database 12c R1 (12.1.0) Preinstallation (Windows)
       3.  FMW PreInstall Check: Fusion Middleware 11g R1 (11.1.1) Windows
       4.  Oracle Forms and Reports PreInstall Check: Oracle Forms and Reports 11g
           Release 2 (11.1.2) Windows
       5.  Portal PreInstall Check: Oracle Portal Generic
       6.  BIEE PreInstall Check: Business Intelligence Enterprise Edition 11g
           (11.1.1) Generic
       7.  EPM PreInstall Check: Enterprise Performance Management Server (11.1.2)
           Generic
       8.  EPM PreInstall Check: Enterprise Performance Management Client (11.1.2)
           Windows
    
    Available Post-Installation Rule Sets:
       9.  Data Guard Postinstall (Generic)
      10.  WLS PostInstall Check: WebLogic Server 11g (10.3.x) Generic
      11.  WLS PostInstall Check: WebLogic Server 12c (12.x) Generic
      12.  Portal PostInstall Check: Oracle Portal Generic
      13.  OC4J PostInstall Check: Oracle Containers for J2EE 10g (10.1.x) Generic
      14.  SOA PostInstall Check: Service-Oriented Architecture 11g and Later
           Generic
      15.  OSB PostInstall Check: Service Bus 11g and Later Generic
      16.  Oracle Forms 11g Post Installation (Generic)
      17.  Network Charging and Control Database Post Installation (Generic)
    
    Enter the HCVE rule set number or 0 to cancel the test
    Hit "Return" to accept the default (0)
    >
    
  4. Once you select a test the step above you will see the test results on the screen. The test results are also written to a HTML file that is located in the RDA output directory. You can review the test resultsby using a Web Browser to open the following file located in:
    Example of a HCVE pre-install result file-name: output\collect\DB_HCVE_A_DB11R2_win_res.htm
  5. If the HCVE test was generated to assist in resolving a Service Request, send the report to Oracle Support by uploading the file via My Oracle Support. If FTPing the file, please be sure to FTP in BINARY format. Do not rename the file, as the file name helps Oracle Support quickly identify that RDA output is attached to the service request.
  • ==================================================================

Special Note on the Output Directory

To limit security vulnerabilities, the permissions of the RDA output directory should be set as restrictive as possible. The output directory could contain sensitive configuration information and, when no other mechanism is available, temporary data collection files.

Viewing Output Files

RDA output is not encrypted and can be viewed by anyone. You can view the RDA report files using almost any web browser (i.e by opening the output\collect\DB_HCVE_A_DB11R2_win_res.htm in this scenario). We recommend using Mozilla 1.x ( or Higher), Netscape 4.x (or higher), or Internet Explorer 4.x (or higher).

Reporting Problems or Feedback

Note: If you have issues with the Remote Diagnostic Agent (RDA) , please file a Service Request via My Oracle Support by selecting OSS Support Tools from the product list of values on the Create a SR screen (OSS is above Oracle in the product list). Then select the "*Remote Diagnotic Agent (RDA) Issue*" as the problem type and complete the SR.
Please DO NOT let an RDA issue prevent you from progressing on your technical issue that you are running RDA for. Please inform the engineer that owns your technical issue that you are having trouble with RDA and request that he/she give you instructions on collecting necessary data manually to resolve the issue. RDA is designed to speed up the resolution time of technical issues and we do not want it to interfere with resolution. However, it is important that we get the RDA issues resolved so that it can be used to help speed up resolution for future technical issues.

COPYRIGHT NOTICE

Copyright (c) 2002, 2015, Oracle and/or its affiliates. All rights reserved.

TRADEMARK NOTICE

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

LEGAL NOTICES AND TERMS OF USE

By downloading and using RDA, you agree to the following: Warranties and Disclaimers.

DOCUMENTATION ACCESSIBILITY

Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at
https://www.oracle.com/accessibility/
Accessibility of Code Examples in Documentation
Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.
Accessibility of Links to External Web Sites in Documentation
This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.
Deaf/Hard of Hearing Access to Oracle Support Services
To reach Oracle Support Services, use a telecommunications relay service (TRS) to call Oracle Support at 1.800.223.1711. An Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. Information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html , and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html.
FOLDER:CRMOD.Reserved Folder for Orion Data TOPIC:Reserved Topic for Orion Data DOCUMENT-ID:250262.1 ALIAS: SOURCE:AWIZ DOCUMENT-TYPE:DIAGNOSTIC TOOLS ZCXNTECH TITLE:RDA 4 - Health Check / Validation Engine Guide IMPACT:LOW SKILL-LEVEL:CASUAL 09 STATUS:PUBLISHED DISTRIBUTION:EXTERNAL ZCXPUBLIC ZCXCURRENT AUTHOR:AGEBBERT.AU AUTHOR:EMOORHOUS.US AUTHOR:HSPATEL.US AUTHOR:JJUSTISO.US AUTHOR:LDENS.BE AUTHOR:RPBOWMAN.US KEYWORD:HCVE KEYWORD:DIAGNOSTIC KEYWORD:RDA PRODID--1 COMPONENT: MINVER: MAXVER: PORTID-0 FDRSEG-1066 FDRSEG-1067


REFERENCES

NOTE:225559.1 - SET Script Disclaimer Statement
NOTE:330363.1 - Remote Diagnostic Agent (RDA) - FAQ
NOTE:330362.1 - Remote Diagnostic Agent (RDA) - Troubleshooting Guide
NOTE:314422.1 - Remote Diagnostic Agent (RDA) - Getting Started
NOTE:2388643.2 - Remote Diagnostic Agent (RDA) - Information Center
NOTE:330364.1 - Remote Diagnostic Agent (RDA) - Main Man Page
NOTE:414966.1 - Remote Diagnostic Agent (RDA) - RDA Documentation Index
NOTE:250262.1 - RDA - Health Check / Validation Engine Guide
NOTE:330344.1 - Remote Diagnostic Agent (RDA) - Training
 

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DIAGNOSTIC TOOLS
PUBLISHED
Jul 9, 2019
Jul 17, 2019
   
 

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