In this Document
Purpose |
Scope |
Details |
1. Installation of the Demantra Base Application, Patches or Version Upgrades |
2. Error starting the Web Server and/or deploying the Demantra WAR file |
3. Error logs for the Demantra forecast engine - batch or simulation |
4. Stored procedure errors with Active_Proc_Dyn somewhere in the error message |
5. End user errors, when they occur in a Demantra worksheet, or when end user updates appear not to be processed or saved correctly. |
6. Errors with Workflows or Level Methods that call Workflows (ex. Load Scenario Data) |
7. Integration Interface / Transfer Step / APS.bat / APS.exe Errors or Data Issues |
8. Errors with Member Management or Chaining |
9. Issues with EBS/ASCP Integration to/from Demantra (ex. Shipment and Bookings, SCI Data, etc..) |
10. Error with Legacy Demantra Scheduler Application (ex. Manuals_Ins, Dynamic_Sync, etc.) |
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